Workplace Violence

Dealing with customer rage

Violence in health care

Everyone should be able to work in a safe and healthy workplace, but workplace violence is a growing concern for employers and workers alike. Many UFCW Canada members who work in retail are susceptible to dealing with customer rage, while other members face violence in the health care field.

UFCW Canada offers members a free online webCampus course examining work factors that define ‘high risk’ jobs, and factors that increase the risk of violence. You will learn what the warning signs are, examples of bullying, what targets are and how they react, and what the common mistakes employers make are along with what their responsibilities are under the law.