The Retail Sector is a very important part of Canada’s national economy. It has the largest labour force in our economy and generates billions of dollars in sales; yet being in the sales industry is not easy. This course will explain the types of retail, how economic factors and globalization affect retail, types of ownership, trends and factors affecting them. By the time the course is complete, you will have the skills to deal with challenging customers all the while projecting a level of professionalism.