“Anything you say can and will be held against you” is a true statement, when it comes to arbitration. It is a mechanism used to settle disputes between the grievor/union and employer when the grievance procedure has been exhausted and the parties cannot come to some mutual agreement on a resolution to the problem. This course will de-mystify the process by reviewing what issues can arise out of interpretation, application, and violations of a collective agreement. Everything you will need if going to Labour Court.